Got a question about a review, spotted an error, or want to suggest a casino not on Gamstop that we haven't covered yet? This page explains what we can help with and how to get in touch.

What we can help with

Non Gamstop Casinos is an independent research and comparison site covering casinos not on Gamstop, slots not on Gamstop, and the wider market of gambling sites operating outside the UK's self-exclusion scheme. We're happy to hear from readers on:

  • Corrections or updates to any brand featured on the site, including Betmica, Kikibet, Betninja, WinnerIsland, Zombillion, Smash Casino, Nightluck, CoinPoker, Rivo or Daytonaspin
  • Questions about how we rate and rank operators
  • Suggestions for new non Gamstop casinos we haven't yet reviewed
  • Feedback on payment methods, bonus terms or game categories we've written about
  • General queries about how the site works or how it's funded

What we can't help with

We're a comparison and review resource, not a casino, a payment processor or a support desk for any of the operators listed here. That means we're not able to:

  • Process deposits, withdrawals or account verification on behalf of any casino
  • Resolve disputes about a specific bet, bonus or account issue — those need to go directly to the operator's own support team, since each brand sets its own terms
  • Reverse a Gamstop self-exclusion, or advise on the specifics of your individual exclusion — that sits entirely outside what this site does

If a query concerns your gambling activity or wellbeing rather than the content on this site, our Responsible Gambling page has more relevant information and support routes.

How we handle commercial relationships

Non Gamstop Casinos may earn commission when readers click through to a listed casino and sign up. This funds the research behind our reviews but never decides how a brand is ranked — no operator can pay for a better score, and any material weakness we find gets reported regardless of commercial ties. You can read more about who we are and how the site is run on our About Us page.

Before you write in

A lot of common questions are already answered elsewhere on the site, so it's worth checking first:

What to include in your message

To help us respond usefully, it's worth including:

  1. The page or brand your query relates to, if applicable
  2. A clear description of the issue, correction or question
  3. Any links or screenshots that support what you're reporting, if relevant

We read every message that comes in, though as an independent site run by a small team, response times can vary — please bear with us, particularly around updates to time-sensitive information such as welcome offers, which operators can amend at short notice.

A note on tone

We know readers reach out to sites like this one for all sorts of reasons — curiosity about how casinos not on Gamstop actually work, frustration with a specific brand, or simply wanting a second opinion before signing up somewhere new. Whatever the reason, we'll treat your message the same way we approach every review on this site: straightforwardly, and without judgement about your choice to gamble at a UK casino, a Curaçao-licensed casino not on Gamstop, or anywhere in between.

All gambling activity discussed on this site is intended for readers aged 18 and over.

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